r92 Terms and Conditions – Platform Rules for Pakistan Players

1 Definitions

Throughout these Terms and Conditions, the following terms have the meanings set out below:

• "r92" / "we" / "us" / "the platform" refers to the r92 online gaming and sports betting platform accessible at r92.onl.
• "Player" / "you" / "your" refers to any individual who has registered an account on r92 or is using the platform.
• "Account" means the registered player account created on r92 through which all platform activity, deposits, bets, and withdrawals are managed.
• "PKR" refers to Pakistani Rupees, the sole currency used across all r92 transactions including deposits, stakes, winnings, and withdrawals.
• "Bet" / "Wager" means any PKR stake placed on a sports market, live casino table, slot game, or fish game on r92.
• "VIP Programme" refers to r92's four-tier player reward system comprising Bronze, Silver, Gold, and Platinum tiers.
• "Platform" means the entirety of r92's services accessible via r92.onl, including sports betting, live casino, slot games, fish games, and account management.

2 Account Registration

To use r92's betting and gaming services, you must create a registered account. The following conditions apply to account registration:

• Each player is permitted to hold one account only on r92. Creating multiple accounts — whether under the same or different details — is strictly prohibited and will result in all accounts being suspended.
• You must provide accurate and complete information during registration, including your full name, Pakistani mobile number, and any additional verification details requested by r92.
• Account credentials — your login and password — are your personal responsibility. Do not share account access with any other person. r92 accepts no liability for losses resulting from unauthorised access where you have shared your credentials.
• r92 reserves the right to request identity verification documents at any stage, including before processing withdrawals. This is a standard Know Your Customer (KYC) requirement. Failure to provide requested documents may result in withdrawal holds until verification is completed.
• Accounts created with false information may be suspended and any PKR balance within them may be frozen pending investigation.

3 Age Requirement and Eligibility

By registering on r92, you confirm that you are at least 18 years of age. r92 reserves the right to request age verification documents at any time. If a player is found to be under 18, their account will be immediately suspended, all activity will be voided, and any deposited funds will be returned to the payment source after identity verification.

Players must also confirm they are accessing r92 voluntarily for personal entertainment purposes and not on behalf of any other person or entity. r92 is not available to individuals who have self-excluded from the platform or who have been barred under responsible gaming provisions.

4 Deposits

All deposits on r92 are processed in PKR. The platform supports the following deposit methods for Pakistani players:

• JazzCash (mobile wallet)
• Easypaisa (mobile wallet)
• Raast (instant PKR transfer)
• Bank Transfer (standard inter-bank PKR)
• Debit and credit cards
• Other supported mobile wallets as listed in your account deposit section

Deposits made via JazzCash and Easypaisa typically confirm within seconds. Raast and bank transfers follow standard PKR inter-bank processing timelines. r92 does not charge deposit fees, though your payment provider may have their own transaction charges.

r92 only accepts deposits from payment methods registered in the same name as the r92 account holder. Deposits from third-party accounts — accounts held by a different person — are not accepted and may be returned or result in account review.

Minimum and maximum deposit amounts are displayed at the point of transaction within your r92 account. These limits may vary by payment method and account tier.

5 Withdrawals

Players may request withdrawals of their available PKR balance at any time, subject to the following conditions:

• First-time withdrawals require completion of KYC identity verification before processing. This is a one-time requirement — subsequent withdrawals process directly once verification is on file.
• Withdrawal requests are processed to the same payment method used for the most recent deposit, or to a verified payment method associated with the account holder's identity.
• Withdrawals to JazzCash and Easypaisa are typically processed same-day for verified accounts. Bank transfers follow standard PKR interbank timelines.
• VIP Gold and Platinum members receive priority withdrawal processing as a tier benefit.
• r92 reserves the right to carry out additional verification checks before processing unusually large withdrawal amounts. This is a fraud prevention measure and does not imply wrongdoing.
• Withdrawal requests that cannot be verified against the account holder's identity or payment source may be held pending clarification.

r92 does not charge withdrawal fees. Minimum withdrawal amounts are displayed within the withdrawal section of your r92 account.

6 Sports Betting and Wagering Rules

The following rules apply to all sports betting activity on r92, including cricket, Pakistan Super League (PSL), football, esports, and any other sports markets:

• All bets are placed in PKR. Once confirmed on the r92 bet slip, a bet cannot be cancelled or amended. Review your selection, odds, and stake carefully before confirming.
• Bets are settled at the official confirmed result of the relevant fixture. r92 uses official data sources for result confirmation across all sports.
• If a cricket match or other fixture is abandoned, postponed, or cancelled before the result is determined, bets on that fixture will be voided and stakes returned to the player's PKR balance, unless specific market rules state otherwise.
• In-play betting markets close at r92's discretion during live matches. Bets submitted after market closure will not be accepted. Odds for in-play markets update in real time and the odds at the moment of bet confirmation apply.
• r92 reserves the right to void bets placed on markets where there is clear evidence of a technical error in odds pricing. Players will be notified if a bet is voided under this provision and stakes will be returned.
• PSL markets follow PSL competition rules for result determination. In the event of a Super Over, the Super Over result determines the match winner for betting purposes unless the specific market states otherwise.

Accumulator bets require all selections to win for the bet to pay out. If one selection is voided (for example due to match abandonment), that leg is removed from the accumulator and the remaining legs continue to apply.

7 Live Casino, Slots, and Fish Games

All casino-format games on r92 — including live casino tables, slot games, and fish shooting games — use certified random number generation (RNG) for outcome determination in digital formats, and real dealer-hosted sessions for live casino tables.

• Live casino game outcomes are determined by the physical actions of real dealers in real time. r92 is not responsible for technical disruptions during a live dealer session that prevent a round from completing — affected rounds are voided and stakes returned.
• Slot game outcomes are determined by the game provider's certified RNG. Return-to-player (RTP) percentages are set by the game provider and are displayed within each game's information section.
• Fish game outcomes involve both player input and RNG-based multiplier mechanics. Specific fish game rules vary by title and are displayed within each game.
• Players are responsible for understanding the rules and mechanics of each game before placing stakes. r92 is not liable for losses resulting from misunderstanding game mechanics.

8 VIP Programme

r92's VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Tier progress and cashback calculations are based on total PKR wagering activity across all platform sections — sports betting, live casino, slots, and fish games.

• Weekly cashback is calculated on total wagers placed during each week and credited to your PKR balance at the start of the following week.
• Cashback rates increase at each tier. Platinum members receive the highest cashback percentage available on r92.
• VIP tier status is assessed on a rolling basis. Sustained inactivity over the assessment period may result in tier recalibration.
• r92 reserves the right to adjust VIP tier criteria, cashback rates, or tier benefits at any time with notice provided to affected players via account notification or email.
• VIP benefits including priority withdrawals and dedicated support are available from Gold tier onwards.
• VIP status cannot be transferred between accounts. The VIP tier applies to the individual registered account only.

9 Bonuses and Promotions

r92 may offer promotional bonuses, deposit match offers, and other incentive programmes to players from time to time. The following general conditions apply to all bonuses unless specific promotion terms state otherwise:

• Bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The specific wagering multiplier and eligible games for each promotion are stated in the individual promotion terms.
• Bonuses are applied to one account per player, per household, and per payment method. Multi-accounting to claim multiple bonuses is considered bonus abuse and will result in account suspension.
• r92 reserves the right to withdraw, modify, or cancel any active promotion at any time, with notice provided where operationally possible.
• Bonuses claimed through misrepresentation or in breach of these terms may be voided, and associated winnings may be removed from the account.

10 Prohibited Conduct

The following actions are strictly prohibited on r92 and will result in account suspension, termination, and possible forfeiture of account balance:

• Creating more than one account on r92 under the same or different identities
• Using automated tools, bots, scripts, or software to interact with the r92 platform
• Attempting to exploit technical errors, odds pricing mistakes, or system vulnerabilities for financial gain
• Coordinating bets across multiple accounts to exploit bonus conditions or manipulate outcomes
• Providing false identity information during registration or KYC verification
• Using payment methods not registered in the account holder's name
• Engaging in any form of collusion in multiplayer games or live casino formats
• Attempting to launder funds through the platform or using r92 for any unlawful financial activity

11 Account Suspension and Termination

r92 reserves the right to suspend or close any player account under the following circumstances:

• Breach of any provision in these Terms and Conditions
• Confirmed or suspected fraudulent activity, identity misrepresentation, or prohibited conduct
• Failure to complete KYC verification within a reasonable period following a withdrawal request
• Player self-exclusion request via the responsible gaming tools
• Regulatory or compliance requirements that necessitate account closure

Where an account is suspended due to suspected fraud or prohibited conduct, the PKR balance may be held pending investigation. If the investigation confirms a breach, r92 reserves the right to withhold the balance. If no breach is confirmed, the balance will be returned to the verified payment method on file.

Players may voluntarily close their account at any time by contacting r92 support. Any PKR balance at the time of voluntary closure will be processed for withdrawal to the verified payment method, subject to standard KYC requirements.

12 Privacy and Data

r92 collects and processes personal data in accordance with its Privacy Policy, available at r92.onl/privacy-policy. By registering on r92, you consent to the collection and use of your personal data as described in the Privacy Policy.

r92 does not sell or share player data with third parties for marketing purposes. Data is used for account management, KYC verification, fraud prevention, and service improvement. All data is stored securely and protected with industry-standard encryption.

13 Responsible Gaming

r92 is committed to providing a safe and responsible gaming environment. The platform is for adult entertainment only. The following responsible gaming provisions are in place:

• Age verification: r92 requires all players to be aged 18 or above. Age verification may be requested at any time.
• Deposit limits: Players can set daily, weekly, or monthly PKR deposit limits through their account settings. Once set, limits cannot be increased for a cooling-off period.
• Self-exclusion: Players can request temporary or permanent self-exclusion from r92 through account settings or by contacting support. Self-excluded accounts cannot be reactivated during the exclusion period.
• Reality checks: r92 encourages players to use session time reminders and account activity review tools available within account settings.
• No credit facility: r92 does not extend credit to players. All bets and games must be funded from a positive PKR balance.

For more detail on r92's responsible gaming tools and commitments, visit the Responsible Gaming page.

14 Limitation of Liability

r92 provides its platform on an "as is" basis. While we make every reasonable effort to ensure platform availability and accuracy, we do not guarantee uninterrupted access to r92 or that the platform will be free from technical errors at all times.

• r92 is not liable for losses resulting from internet connectivity failures, device failures, or other circumstances outside our direct control that affect a player's access during a live betting session or casino game.
• r92 is not responsible for the consequences of a player's betting or gaming decisions. All participation is voluntary and at the player's own risk.
• In the event of a verified technical error resulting in incorrect odds or game outcomes on r92, affected bets may be voided and stakes returned. r92 is not obligated to honour payouts generated by confirmed technical errors.

15 Changes to These Terms

r92 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes affecting player rights or account conditions, r92 will notify active players through account notifications or email to the address on file.

Continued use of r92 following a terms update constitutes acceptance of the revised terms. If you do not agree to updated terms, you should close your account and withdraw your PKR balance before the revised terms take effect.

16 Contact and Support

For any questions relating to these Terms and Conditions, your account, deposits, withdrawals, or responsible gaming tools, you can reach r92 support through the following channels:

• Live Chat: Available 24/7 through your r92 account dashboard — fastest response for urgent queries
• Email: [email protected] — for non-urgent queries and written correspondence

r92 support operates around the clock. Queries related to KYC verification, withdrawal holds, and account review are handled by the dedicated accounts team and may require additional processing time depending on complexity.